Recovering $6,057 in Hidden Damage and Code Upgrades on a Residential Roof Claim

When a residential homeowner’s contractor began a full roof replacement, they discovered 31 sheets of damaged plywood sheathing and 6 boards that weren’t in the original insurance estimate. On top of that, the scope did not include several key components such as gutters, hip/ridge cap, and adequate debris removal. It also lacked full coverage of the building code upgrade section valued at $4,289.

 

After reviewing the claim, our team submitted a detailed insurance claim supplement. The homeowner received an additional $6,057 in approved coverage, a 40% increase, allowing the roof to be restored to code-compliant standards while ensuring the contractor was compensated for the actual work performed.

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From Underpaid to Fully Funded: The Supplement Breakdown

Initial carrier estimates often miss hidden damage and code-required upgrades that only surface once the tear-off begins. Below is a side-by-side look at how detailed documentation and a full building code section turned an underpaid scope into a fully funded roof replacement.

Initial Carrier Estimate
(The Underpaid Scope)

AA-Dwelling BC-Building Codes Combined
Line Item Total $14,761.68 $14,761.68
Material Sales Tax $509.57 $509.57
Replacement Cost Value $15,271.25 $0.00 $15,271.25

CSP Optimized Result
(The Supplement Win)

AA-Dwelling BC-Building Codes Combined
Line Item Total $16,498.92 $4,197.81 $20,696.73
Material Sales Tax $539.65 $91.66 $631.31
Replacement Cost Value $17,038.57 $4,289.47 $21,328.04
Bar chart showing a 40% increase in a residential roof insurance claim from $15,271 to $21,328 after including code upgrades.
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Project Overview


  • Property Type: Residential
  • Trade(s) Involved: Roofing
  • Cause of Loss: Storm Damage

 

The contractor had already committed to a full roof replacement when significant hidden damage came to light during the tear-off. The original insurance estimate fell short of covering the real scope of work and did not fully warrant building code upgrades.

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The Original Insurance Estimate


  • Original Estimate (RCV): $15,271.25

 

Approved Scope:

The carrier’s initial estimate covered the basic roof replacement under the AA-Dwelling section, but missed including several necessary items. The code requirements were underestimated in the original scope.

 

What was missing or underpaid:

  • Full replacement of 31 sheets of plywood sheathing and 6 boards discovered during the tear-off
  • Adequate ice and water barrier quantities
  • Asphalt starter course at eaves and rakes
  • Flashing components, including step flashing, L flashing, and kick-out diverters
  • Proper debris removal based on actual tear-off volume
  • Gutter and downspout replacement
  • Venting ridge cap
  • Any building code upgrade coverage

 

Without supplementing, the contractor would have had to absorb over $6,000 in legitimate repair costs to complete the job and restore the property according to code.

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Why a Supplement Was Required


The supplement was triggered when the tear-off revealed extensive plywood damage that wasn’t visible during the initial inspection. Beyond the hidden sheathing, the original scope was missing flashing, asphalt starter, and code-required ice and water barrier quantities. These items are standard for a properly scoped, code-compliant roof replacement.

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Supplement Scope & Documentation


Scope of Supplement:

  • Plywood sheathing and board replacement
  • Ice and water barrier, drip edge, asphalt starter, and flashing
  • Gutter, downspout, and venting ridge cap

 

Total Amount Requested: $19,433.49 

Total Amount Approved: $6,056.79

 

Supporting Documentation Provided:

  • Before, during, and after photos
  • Tear-off photos showing damaged plywood sheathing
  • Original and revised insurance estimates
  • Building code references and manufacturer specifications/instructions
  • Adjuster communication

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Final Results & Impact


  • Original Estimate (RCV): $15,271.25
  • Final Claim Value (RCV): $21,328.04
  • Total Increase: $6,056.79 (~40%)

 

Impact:

  • Hidden plywood sheathing fully approved
  •  Full coverage of building code items
  • Roof restored to pre-loss and code-compliant condition

Is Your Roofing Estimate Missing Code-Required Items? We Can Help You Recover What You’re Owed

In this case, most of the approved supplements came from building code upgrades and hidden sheathing damage that weren’t reflected in the original estimate. Initial scopes often focus on visible damage, leaving code-required items and tear-off discoveries unaddressed, and contractors are left to absorb the cost. Our team reviews estimates line by line, builds code-compliant Xactimate supplements, and negotiates with adjusters so contractors get paid for the work the job actually requires. Request a claim review to see what your estimate might be missing.

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Business people communicate about the underpaid insurance claim.

What Contractors Say About Our Services

4.9
Based on 27 reviews
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PopArt N.
07:09 02 Apr 26
We’ve had a very positive experience working with Vlad and his team. He is very professional, detail-oriented, and consistently easy to work with. His friendly approach makes collaboration smooth, and his dedication shows in every part of the process. He is always willing to go above and beyond to help move things forward, which makes him a truly valuable partner.
Roofing Capital L.
13:47 28 Mar 26
Vlad and his team are amazing! I’ve been working with them since the start of the company they are quick, professional, detailed and patient since the start! I’m glad we decided to do business an continue for the years to come with Vlad and wonderful his team
Devin K.
21:43 06 Nov 25
I had a great experience with this company. They really made me feel comfortable by walking me through the process. They did a great job with supplementing my roof job and pulled in alot of extra money. Vladimir and Mandy were great to work with. I couldnt imagine anyone else doing a more thorough job. Thanks guys!
Daniel O.
15:21 27 Oct 25
I've been working with Claim Supplement Pro for the better part of a year and have been impressed with their professionalism and efficiency. Additionally, they are knowledgeable in their review process. Highly recommended
Kruna P.
13:23 15 Oct 25
Working with this team was an outstanding experience. From day one they showed professionalism, transparency, and genuine dedication. They quickly understood our goals, proposed thoughtful improvements, and kept us updated at every step. The outcome exceeded expectations, both in quality and timing. Communication was clear, fast, and proactive, which made the entire process smooth and stress-free. I would gladly work with them again and recommend them to anyone looking for a reliable partner.
Julie L.
06:41 25 Sep 25
Working with Claims Supplement Pro has been a wonderful experience. We’ve been working with this company for a while, they are very helpful with the estimates, invoices and processing the claims. The team is amazing, knowledgeable, professional and friendly. Thank you Mandy and Vlad. Highly recommend this company.
Vincent S.
18:25 08 Jul 25
We provide water damage mitigation services and we have used claim supplement pro several times now. I would highly recommend working with this company because they reduced the work load and made it much easier to process insurance claims. All of their staff is super friendly and pay attention to detail. Thank you for your outstanding support!

Discover Our Claim Supplement Expertise

As Supplement Experts, we offer expert advice and assistance in insurance supplementation for residential and commercial roofing projects

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Don’t let missing items or low estimates eat into your time and your paycheck. With accurate supplements and solid documentation, you’ll get paid what your roofing work is truly worth.

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Too many siding claims leave money behind because the damage isn’t documented clearly. Avoid that scenario with accurate estimates, proper backup, and support that gets your supplements approved faster.

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Fence damage claims can be tricky. We help make sure all repairs are properly documented, so you can secure the full compensation needed to complete the work.

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Missed line items and vague estimates shouldn’t eat into your profits. We dig into the details, align with insurance carrier expectations, and make sure every bit of your residential work is backed by the numbers to get it approved.

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Commercial claims are too valuable to leave underpaid. We identify missing items, document every detail, and fight to get you paid fully for your commercial restoration work so that you can move forward without costly delays.

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Initial insurance estimates often miss the full extent of fire-related damage. We deliver claim-ready supplements that reflect the true scope of repairs, so you can move forward with confidence and get paid what the job is really worth.

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Flood cleanup is tough enough without chasing underpaid claims. If your estimate doesn’t match the real work needed to dry out, clean up, and restore the property, we’ll step in to help you recover the difference.

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Your time is valuable; every missed line item is money left on the table. With Claim Supplement Pro, you get fair and accurate supplemental estimates that help you close claims faster—and for the full amount you’re entitled to.
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